Privacy Policy

Hello there, savvy parent! At GoodBuy Gear Shop, we believe in transparency and trust, just as we believe in providing safe, high-quality baby gear. We know your family’s privacy is as important as the safety of the car seats, strollers, and sleep gear we carefully select. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit goodbuygears.com or make a purchase from us.

Our approach to your data mirrors our approach to our products: thoughtful, secure, and designed with your family’s well-being in mind.

1. Information We Collect

Just as we curate our gear collections, we only collect information necessary to provide you with a smooth, secure, and personalized shopping experience.

• Information You Provide Directly: This includes your name, billing and shipping address, email address, phone number, and payment information (processed securely via our partners) when you make a purchase or create an account.
• Automatically Collected Information: When you visit our site, we automatically collect certain data about your device and browsing actions. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits.
• Order Information: Details of the products you purchase, including Car Seats, Strollers, Toys, and other Infant Gear.
• Communication Data: If you contact our friendly team at [email protected], we keep a record of that correspondence.

2. How We Use Your Information

We use your information to power your shopping experience, just as our secure payment options power a stress-free checkout.

• To process and fulfill your orders, including sending order confirmations and shipping updates.
• To communicate with you about our products, offers, and updates (only if you’ve opted in).
• To screen orders for potential risk or fraud (like our commitment to product safety).
• To improve and optimize our website based on how parents like you interact with it.
• To provide customer support and respond to your inquiries.
• To comply with legal obligations.

3. Sharing and Disclosure of Information

We are selective about sharing your data, just as we are selective about our product brands. We do not sell your personal information.

We share your data only in these specific circumstances:

• Service Providers: We share data with trusted partners who perform services for us, such as payment processing (e.g., PCI-compliant gateways, PayPal), order fulfillment, shipping (like our global logistics partners), email delivery, and website analytics. These partners are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event GoodBuy Gear Shop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your financial and personal data is protected with the same priority we give to product safety.

• Industry-Standard Encryption: We use advanced SSL encryption technology to protect your payment information during transmission.
• Secure Storage: We store personal data on secure servers behind firewalls. Your full payment card details are never stored on our servers.
• Global Operations: As we serve families worldwide (excluding some remote regions and parts of Asia), your information may be processed and stored in facilities outside your country of residence, always under robust safeguards.

5. Your Rights and Choices

You have control over your information, just as you have choices in our curated gear collections.

• Access & Correction: You can access and update your account information anytime by logging into your account.
• Marketing Communications: You can opt-out of marketing emails by clicking the “unsubscribe” link at the bottom of any email. Account holders can manage preferences in their account settings.
• Do Not Track: Our site does not alter its data collection practices in response to “Do Not Track” signals from browsers.
• Data Deletion: You may request deletion of your personal data by contacting us, subject to our need to retain certain information for legal or operational purposes (like order records).

Depending on your location (such as if you are in California, the EEA, or the UK), you may have additional rights under applicable privacy laws (like CCPA or GDPR). Please contact us to exercise these rights.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how our site is used—helping us make it better for busy parents.

• What are cookies? Small data files stored on your device.
• How we use them: To keep items in your cart, remember your login (if you choose), and analyze site traffic.
• Your control: Most browsers allow you to control cookies through their settings. Please note that disabling cookies may limit your use of certain features on our site.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on our site and updating the “Last Updated” date. We encourage you to review it periodically.

8. Contact Us

With care,
The GoodBuy Gear Shop Team